Shipping Info

How does shipping work?

Due to COVID-19, please expect delays. For questions, contact us.

We ship through Canada Post. Please allow for 7 business days until the order is shipped, and shipping time can vary from 1-5 business days dependent on your proximity to Ontario, Canada (12 business days usual wait).
Please make sure your address is complete and correct, with attention to Unit #s and postal codes. If a package is returned to us due to a problematic address, we can refund the product, but we cannot refund the shipping.

Can I do pick-up?

No, we do not offer pick-up at this time.

I have more questions, who should we contact?

We're always happy to hear questions from the community, you can contact tina{at}mypasskit{dot}com* for answers.

*we use curly brackets to avoid e-mail address scraping bots.